Order Status & Support
Check Your Inbox Before You Connect
If you have already purchased an NHIEERPII product, the fastest update is already in your hands.
- Tracking Numbers: Automated tracking links are dispatched directly to your email the moment your package leaves our facility. Please check your spam folder if you haven’t received it.
- Order Modifications: Because we process and dispatch orders rapidly to ensure premium service, shipping addresses or item variations cannot be changed once an order is confirmed.
DIRECT CHANNELS & HUBS
Direct Channels
If your issue requires manual intervention, reach our team directly. For the fastest response, please include your order number.
- Hong Kong WhatsApp: +852 6591 0905
- Email Support: info@nhieerpii.com
- International regional channels expanding soon.
🇭🇰 Hong Kong Hub
🇹🇭 Thailand Office
B2B & CUSTOM PRODUCTION
Partnerships, Associations & Custom Designs
If you are looking to create a bespoke custom design, explore tournament collaborations, place high-volume team orders, or partner with official pickleball associations, our team handles the precision layout.
Use our priority matrix below to submit your design constraints and vector marks directly to our production queue.