Terms & Conditions

Last updated: July 27, 2026

Welcome to NHIEERPII Performance Pickleball (“NHIEERPII”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website (nhieerpii.com), including any content, functionality, media hub, and e-commerce services offered on or through our site.

By accessing or using this website, placing an order, or browsing our media content, you agree to be bound by these Terms & Conditions. If you do not agree to all of these terms, please do not use our website.

1. About Us

NHIEERPII operates and maintains nhieerpii.com. If you have any questions, inquiries, or legal notices, you may contact us at info@nhieerpii.com.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe customer conduct violates applicable law, breaches these Terms & Conditions, or is harmful to our brand interests.

3. Media, Visual Content & Educational Disclaimer

NHIEERPII operates the Pickleball Hub and related content areas as an educational and community resource.

  • Educational & Fair Use Purpose: Visual infographics, training summaries, diagrams, and instructional graphics published on our site are provided for non-commercial, educational, informational, and community-building purposes.
  • Third-Party Media: While we strive to produce original content and credit original creators, some curated visual guides and images hosted on the site are widely distributed public educational assets circulating across the internet.
  • No Guarantee of Results: Fitness, training, and gameplay advice provided on this site should be undertaken at your own discretion. Always consult a medical professional before engaging in rigorous athletic routines or injury-recovery protocols.

4. Intellectual Property & Copyright Notice

  • NHIEERPII Original Assets: All original logos, brand names, web designs, custom product photography, graphic layouts, and original written content are the exclusive property of NHIEERPII and protected by applicable copyright, trademark, and intellectual property laws.
  • Copyright Takedown / DMCA Policy: We respect the intellectual property rights of creators and visual artists. If you are the copyright holder of any media, image, or graphic featured on nhieerpii.com and believe its inclusion infringes upon your copyright, please contact us immediately at info@nhieerpii.com. Upon receipt of a valid notice including proof of ownership and the relevant page URL, we will promptly review the claim and, where appropriate, update proper attribution or remove the material within 48 business hours.

5. Product Information & Availability

We strive to display our products, specifications, and colors as accurately as possible. However, actual colors may vary depending on your screen settings, and product specifications are subject to minor updates without prior notice.

We reserve the right to update, change, or discontinue any product, feature, or promotion at any time without liability.

6. Pricing and Payments

  • All prices shown on our website are listed in Hong Kong Dollars (HKD) or US Dollars (USD) as explicitly indicated on the checkout page.
  • We reserve the right to modify prices at any time. Any accepted and confirmed order will be fulfilled at the price listed at the time of purchase.
  • Payments are processed through secure third-party payment gateways. By completing a purchase, you confirm that you are authorized to use the chosen payment method and that all provided billing details are accurate.

7. Orders & Acceptance

All orders are subject to availability and order confirmation. Upon placing an order, you will receive an automated order confirmation email; this email does not constitute final acceptance of your order.

We reserve the right to limit quantities, cancel orders, or decline service due to stock errors, pricing inaccuracies, suspected fraudulent activity, or payment processing issues.

8. Shipping, Delivery & Customs

  • Delivery estimates and shipping options are outlined on our Shipping Policy page.
  • Estimated delivery timeframes are non-binding targets. NHIEERPII is not liable for carrier delays, weather disruptions, incorrect address entries provided by the customer, or events beyond our reasonable control.
  • International buyers are solely responsible for any applicable import duties, taxes, or local customs fees required by their destination country.

9. Returns, Refunds, and Cancellations

Our return and exchange policy is governed by our dedicated Returns & Refund Policy. Please review our separate return guidelines to understand your rights and the eligibility window for product returns.

10. Account Registration & Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

11. Third-Party Links & Services

Our website may contain links to external third-party websites, video embeds, or tools for convenience and reference. We do not endorse and are not responsible for the content, privacy practices, terms, or availability of third-party platforms.

12. Limitation of Liability

To the fullest extent permitted by law, NHIEERPII, its directors, employees, or partners shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  1. The use of, or inability to use, this website or its content.
  2. Any athletic injuries or accidents arising from athletic drills, advice, or strategies described on the site.
  3. Any purchase or use of equipment, paddles, or accessories obtained through the site.

In any event, NHIEERPII’s total aggregate liability for any claim relating to a product purchase shall not exceed the amount actually paid by you for that specific product order.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

14. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notification. Revised terms will take effect immediately upon being posted on this page. Your continued use of the website following any changes constitutes acceptance of the updated terms.

15. Contact Us

For any questions, copyright notices, or support queries regarding these Terms & Conditions, please contact us: